FAQ's

How many complimentary tickets can I apply for?

Only one ticket per NHS or frontline worker

Do I need to bring ID?

Proof of working for NHS or frontline (at time of ticket release) will be required on entry with staff ID or a payslip

How many non-complimentary tickets can I apply for?

You can buy as many non NHS/frontline tickets as you like for your friends, and family.

Can I upgrade my tickets from Standard ticket to a VIP ticket?

Yes if there are any VIP tickets available on the day the option to upgrade will be available.If you would like to upgrade in advance of the event please email us on info@djmsfestivals.co.uk.

I can't find my eticket, what should I do?

Email info@djmsfestivals.co.uk

What do I get if I buy a VIP ticket?

A dedicated fast access entrance, a golden circle viewing area, vip toilets, dedicated bar area and lanyard with stage times and early entry.

Do you cater for people with disabilities?

Yes we do, we will have accessible toilets and viewing platforms, for any other requirements please contact us info@djmsfestivals.co.uk

What are the festival opening times?

Doors open at 11am and the last act will finish at 10.30pm, the site needs to be clear by 11pm.

How can I travel to NHS & Front Line Fest

Limited parking will be available, we will be telling you soon about a local taxi partner, and all standard local transport to Saltwell Park with also be available

How does the eticketing system work

Your ticket will be emailed to you, you can either bring it in printed format or on your phone which will be scanned on the day. Further details will be emailed when you have purchased a ticket

Can I bring my own food and drink?

Only if you have a medical requirement to do so

Will there be any covered areas if it rains?

No

Will I be able to re-enter the site if I leave during the day?

Yes

Can we take our own chairs?

Yes, they must be folding camping chairs that are in a dedicated carry bag.

Can I bring my own alcohol?

No

Are pets allowed?

No apart from assistance animals.

Can tickets be purchased on the day?

Yes if any are available and will be charged at the walk-up rate

How can I volunteer at NHS & Front Line Fest

Email info@djmsfestivals.co.uk

Can I use my debit/credit card at OBF?

All drinks need to be purchased via tokens, tokens are available to buy at the entrance to the site and throughout the day, either cash or card can be used to purchase tokens. Food vendors will take both cash & card

Challenge 25

We will operate a strict challenge 25 policy, please bring ID with you if you are over 18.

Can I bring a BBQ?

No

Subject to license